這次美國品質協會有一個很有意思的討論，內容是說出自己覺得形容「品質」的一句話，非常有意思，大家發言也相當踴躍。
把這次討論的一些自己覺得很好的內容摘要出來，感謝美國品質協會的各位伙伴，真的受益良多。
Gretel
"Best is the enemy of better" --
"Ignoring the problem does not help it fix itself."--問題如果不去解決，只是一略的忽視，它並不會自動消失或修復，真的！
“It is not necessary to change. Survival is not mandatory.” -- W. Edwards Deming
"If you can't describe what you are doing as a process, you don't know what you're doing".
~ W. Edwards Deming
"Don't just do something - sit there (and think)" - John Oakland
"The best way to predict the future is to create it."
"You can see a lot by looking." --（人那呆，看面就知？）
"Its not a Problem that we have a problem, It’s a problem if we don’t deal with a problem"
"The best inspector is a well designed process." JM Juran
"I'll be back" -The Customer-
"Quality is not in the things people make, but in the people making those things"
"If you always do what interests you, at least one person is pleased."
"Quality means doing it right when no one is looking" --說得好！
"The fish stinks from the head" （上樑不正下樑歪？）
"A problem well stated is a problem half-solved." Charles Kettering ....Good
"Quality is not what company puts in, it is what customers get out!" ..... very important
'Quality is selling products which don't come back, to customers who do". ....very good saying.
"Quality is Produced not Controlled"
“’Good Enough’ should never be good enough”
"Take time to THINK slowly but ACT quickly" ...Yes. but we usually do it reversely.
"Only the one who knows the complexity can simplify it."
Quality is when the customer comes back, not the product.
Quality is treating others as you treat yourselves...Nice saying，己所不欲，勿施於人。
Say What You Do (Have Procedures)
回覆刪除Do What You Say (Follow the Procedures)
Record What You Did (Keep Records)
Prove It (Check the Results)
Improve It (Act on the Differences)